Terms of service

Terms & Conditions

Access to and use of www.redpappy.com and the products and services available through the website are subject to the following terms, conditions, and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (www.redpappy.com), you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.

Introduction

The domain name www.redpappy.com is a site operated by Red Pappy Distribution Pvt. Ltd., a company incorporated under the laws of India with our registered office at C/O Chandresh Bhola Shayam Lal, Eklingpura Choraha, Manwa Khera, Udaipur, Rajasthan, India, 313001.

Services

Red Pappy is an online distributor of sunglasses at a great value to the consumer. Signing on to the website allows customers to get their hands on various types of sunglasses at great deals. Upon placing an order, www.redpappy.com shall ship the product to you and be entitled to its payment for the service.

Third Party Websites and Content

Our website provides links for sharing our content on Facebook, Twitter, and other such third-party websites. These are only for sharing and/or listing purposes and we take no responsibility for the third-party websites and/or their contents listed on our website (www.redpappy.com) and disclaim all our liabilities arising out of any or all third-party websites.

We disclaim all liabilities and take no responsibility for the content that may be posted on such third-party websites by the users of such websites in their personal capacity on any of the above-mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of Red Pappy on any social networking platform.

Privacy

Our Privacy Policy incorporated by reference in these Terms of Service sets out how we will use the personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy and warrant that all data provided by you is accurate and up to date.

Exactness of the Product

The images of the items on the website are for illustrative purposes only. The actual color of the frame, lens, and temple may slightly vary as per the customer's respective screen resolution. All measurements of the sunglasses are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions, and prices of items are as accurate as possible. Most of our products are made in India by local manufacturers, however, few are imported and outsourced.

Pricing

We ensure that all details of prices appearing on the website are accurate, however, errors may occur. If we discover an error in the price of any product which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the products, you will receive a full refund.

Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes GST (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.

Payment

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. For any further payment-related queries, please check our FAQs on Payment Mode.

Delivery

You will be given various options for the delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. Upon placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, the delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.

Returns, Refund & Replacement

• In case the product has an issue or defect in the material or print, you can submit a return request. For more, visit the Return Policy.

• If by any chance you receive the damaged product, apply for the replacement within 48 hours. We will replace the product from our end, and no extra charges will be incurred for the same. Kindly record an unboxing video and share the same with us via mail at the time of placing a replacement request.

Intellectual Property Rights

All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.

Law and Jurisdiction

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Udaipur.

Indemnification

You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages, or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

Violation & Termination

You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.

If you have any questions, comments, or requests regarding our Terms of Service or the website please contact us at info@redpappy.com.